My status

ACS Order Management

ACS includes a powerful Multi-Store, Multi-Language, Multi-Currency order management integrated to Microsoft Dynamics CRM/AX/GP/NAV. You can also control and manage orders seamlessly using web based administration console and your choice of the ERP or fulfillment software.

ACS offers true scalable enterprise service oriented platform architecture. Powered by the Microsoft.NET Services Oriented grid computing architecture, your site leverages a fully managed, shared, virtualized environment that dynamically scales to support even the most intense processing loads with millions of orders.

  • Enterprise level eCommerce Order Lifecycle Management
  • Supports millions of orders and order line items
  • Multiple Shipping Address per Order. Each Product/Line in the Order can have its own Shipping Address
  • Single order can have multiple payment options including credit cards, gift certificates, purchase orders etc.
  • Batch Shipping Order Printing/Tracking Integration with ACS eShip Shipping Manager
  • Full Integration to multiple warehouses and order drop shipping
  • Each product/line in the order can be shipped from a separate warehouse
  • Custom Shipping Rules and Order Management Workflows
  • Windows Workflow Foundation (WF) for Order Processing and Shipping Management
  • Visual design for business process around order management and fulfillment
  • Affiliates and Marketing campaigns can be tracked to every order
  • A handling fee, extra fees, custom fees may be included either a fixed amount or a percentage of the order total
  • Warehouse and Drop Shipper notification including eMail customized to show the entire order, products from the warehouse/drop shipper, price, product details etc.
  • Order Notification (New Order, Order Status Changed etc.) on eMail, SMS
  • Administrator Order Notifications
  • Customizable Order eMail templates with automatic fill-in fields
  • Automated Email receipts
  • Automatic order email notification to customer with receipt
  • Support for order based product variants and attributes
  • Pick and Pack and Shipping support
  • Print shipping labels of orders using ACS eShip
  • Allow or disallow product back ordering
  • Orders manager page allows you to search by order status, shipment status, payment status, and date range etc. to specify number of orders
  • Capture payments, process shipments, cancel orders, print invoices, print packing slips, print pick lists, and change the custom order status with drill down to a specific order
  • Support for ordering bundles and kits of products
  • Partial Order Approval and fulfillment - Orders can be processed per line
  • Fully integrated order tax management
  • Multiple Ship-to and Bill-to Addresses
  • Support for order based Promotions and Discounts
  • Customer-specific Pricing and Order management
  • On-the-fly Customer and Operator Record Modification
  • Feature-rich suite of business tools for order and fulfillment management